Warranty

All Beyond Borders items are under a limited one (1) year warranty from date of sale. This warranty covers manufacturer defects and damages. 

Frames and springs are warranted against manufacturing defects for the lifetime of the product. Beyond Borders warrants the purchaser protection against abnormal loss of resiliency of the cushions for three (3) years.  Any manufacturing defects of the metal parts of reclining, swivel, or sleeper mechanisms are covered by warranty for three (3) years. Sleeper mattresses, excluding the cover and softening of foam, are also protected against manufacturer defects for three (3) years. 

Abnormal wear and abnormal loss of resiliency should not be confused with softening and flattening of foam and fibers, which are considered to be normal wear and are thus not defects. Compressing of polyester or other cushion fill material with regular use is not considered loss of resiliency. Due to the down and feather composition of many of our upholstered pieces, cushions and pillows will need to be “fluffed” from time to time. 

Upholstery warranties do not cover standard wear, fabric shrinkage, stretching, or wrinkling. Any treatments, as well as improper cleaning, will void factory warranties. Reupholstering or re-covering the frame also voids all warranties, as some or all inner or hidden components may be altered.  This warranty does not cover fading, as upholstery should never be placed in direct sunlight, and is not valid where there is evidence of soiling, misuse, abuse, negligence, accidents, or commercial use. Evidence of animal use will void any and all warranty by Beyond Borders.

Leather is a natural material and every hide is uniquely enhanced by nature, especially in uncorrected leathers. Wrinkles, scratches, insect bites, barbed wire marks, healed scars, and other natural markings should not be considered flaws. Color variations occur normally within a hide, as well as from hide to hide, as no two hides are alike. 

Beyond Borders warrants casegood, occasional, and accent products free from manufacture defects in materials and workmanship on all wood products for a period of one (1) year from the date of purchase. 

Warranties on all products do not apply to damages arising from such neglect as accidental, intentional, institutional, commercial use; wear to hardware or casters, exposure to extremes in temperature, humidity, and misuse of product. Warranties do not apply to natural variations in color, grain, or texture of products made from reclaimed wood or other reclaimed materials.