Privacy Policy

Our SUNPAN Privacy Policy outlines how we collect and protect your information. By accessing or using this website, you consent to our Privacy Policy. SUNPAN may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance of this Privacy Policy and any updates.

We collect the information you give us or permit us to access. Information may include, but is not limited to, your name, email and physical address, telephone number, location (GPS) information, activity and performance information, and when necessary, credit card information.

SUNPAN may collect information regarding your interaction with our products and services. Information we may collect includes, but is not limited to, your telephone number, Device identifier and hardware information, IP address, browser type, cookie information, system type, whether you have enabling software to access certain features, access times, referring website URLs, information about your purchases and other information about your interactions with us.

SUNPAN uses interactive chat technologies provided by third parties to operate AI chat functionality on our website for customer service purposes. Any communications through our online chat services may be monitored or recorded for quality assurance and training purposes. By using our chat feature, you understand that the contents of the chat, including any personal information that is shared, may be stored and processed by our service providers on our behalf. All answers provided by our chat services are not binding. In the event of a discrepancy, SUNPAN reserves the right to make any final decisions.    

We do not sell or market your personal information or personalized data to other organizations. The personal information you provide and the personalized data you create on the site are used to inform you of products, services, or other opportunities that may be available.

We use a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via secure technology and is not stored in our system.

For questions or concerns, please contact Customer Service.